In a field where service is everything, this ranking lists Asia’s top private banks based on HNWI client satisfaction, drawn from a survey of over 1,200 respondents in 2025.
Ranking Criteria
- Relationship manager quality
- Investment advisory
- Digital interface
- Transparency in fees
- Customization of solutions
2025 Satisfaction Ranking
- DBS Private Bank (SG) – 92.4%
- Bank of Singapore (SG) – 89.6%
- Julius Baer (SG/HK) – 87.3%
- HSBC Global Private Banking (HK/SG) – 85.2%
- UBS Wealth Management (Asia) – 83.8%
Notable Highlights
- DBS led in digital UX
- BoS praised for responsiveness
- Julius Baer stood out in multi-generational advisory
FAQ:
Q1: How was the survey conducted?
A: Online + phone interviews with verified HNWI clients in SG, HK, and Indonesia.
Q2: Why is digital UX important in private banking?
A: Increasingly, wealth clients demand seamless app and data access alongside personal advisory.
User Comments:
“My RM at DBS actually anticipates market shifts.” — Daniel L.
“I moved to BoS because of their client dashboard.” — Kim S.
Editor’s Note:
Trust is earned, not bought. Satisfaction rankings reveal who truly delivers beyond brand names.
Tags: private-bank-ranking, client-satisfaction, asia-banking, hnwi-services